Although many of our users make use of our CopiaTech remote support utility (which is based on UltraVNC), we are aware of several who prefer us to log in with Remote Desktop for support purposes.
If you have Remote Desktop enabled on your CopiaFacts server (or any other), we suggest checking that you have installed this week's Microsoft patches KB2621440 and KB2667402, which are rated critical by Microsoft. Without these patches, there is a vulnerability in Remote Desktop which may allow the bad guys to access your system. For more info on this, go to Microsoft Security Bulletin MS12-20.
