Friday, November 11, 2011

Scheduling calls by ‘Time at Destination’

Technical Note #1

CopiaFacts now allows automatic scheduling of calls based on the time at the destination. This feature has obvious applications for broadcasts, where a list may have numbers in a variety of different countries and time-zones, but even for single transmissions you may want to have a call made in office hours without having to look up and calculate the times.

The scheduling is controlled by new parameters on the $fax_send_time command, which you can find described here.

As an example, for a voice broadcast which you wish to spread over weekday mornings only, all you need to do is add to your template the command:

$fax_send_time 09:00:00 12:00:00 12345 DEST

Here the 12345 selects days Monday to Friday, and DEST indicates that you want to use the time at destination. Time zones in the USA and in Australia are determined from the area code in the phone or fax number, and for other international destinations from the country code. Daylight saving time is automatically taken into account.

For Job Administration broadcasts, there is a dialog on the Schedule/Priority page which makes it easier to set up these parameters:

Please contact Copia support if you have any questions about using this feature.